vbd88 Privacy Policy

vbd88 collects various types of information to provide you with the best possible service. Below is a detailed explanation of what types of information are collected and how they are obtained.

1.1 Personal Identity Information

During the registration process, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Email address
• Mobile number
• National ID or passport number (where identity verification is required)

1.2 Financial Information

To process deposits and withdrawals, we collect information about your payment methods. This includes your bKash, Nagad, and Rocket numbers or bank account details. Full account numbers or card numbers are not stored — only the necessary reference information is kept.

1.3 User Behavior and Technical Information

The following information is collected automatically while you use our services:

• IP address and device type
• Browser type and language settings
• Login time and session information
• Which games or sections were visited
• Transaction history and betting activity

vbd88 uses the information it collects only for legitimate business purposes. Your information is processed for the following reasons:

2.1 Account Management and Service Delivery

Your identity information is used to create, verify, and manage your account. This ensures that every account belongs to a real and eligible person.

2.2 Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests and to prevent fraud. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500 — these limits help ensure secure transactions.

2.3 Responsible Gaming Assurance

We analyze gaming activity data to identify risky behavior and provide support to users when needed. This is an important part of our responsible gaming policy.

2.4 Customer Support

When providing 24/7 live chat support in Bengali, your account information is used to answer relevant questions. This information is essential for resolving your issues quickly.

2.5 Security and Fraud Prevention

Automated systems are used to detect multiple account creation, bonus abuse, and suspicious transactions. This protects the interests of all honest users.

vbd88 uses industry-standard technology and processes to protect your data. The key features of our security measures are as follows:

3.1 Encryption Technology

All your personal and financial information is transmitted using SSL (Secure Socket Layer) encryption technology. This ensures that no third party can access your information in any way.

3.2 Server Security

Our servers are housed in secure data centers and regular security audits are conducted. Firewalls and intrusion detection systems remain active to prevent unauthorized access.

3.3 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required to meet applicable legal obligations. When information is no longer needed, it is securely deleted.

3.4 Staff Access Controls

Only authorized staff have limited access to your information, and all of them are bound by strict confidentiality agreements. Regular audits are conducted to prevent misuse of information.

vbd88 never sells your personal information or shares it with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete your transactions. These partners operate under their own strict privacy policies.

4.2 Identity Verification Services

Limited information may be shared with trusted verification service providers to complete the Know Your Customer (KYC) process. This process ensures the security of your account.

4.3 Legal Obligations

If information must be disclosed as part of a court order, a regulatory authority's request, or a legal process, it will be disclosed. In such cases, only the minimum necessary information is provided.

4.4 Game Software Providers

Non-personal activity data related to gameplay may be shared with our game partners including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. Personal identity information is never shared in these cases.

The vbd88 website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the website — such as maintaining login sessions, performing security checks, and remembering your preferences. They cannot be disabled.

5.2 Performance and Analytics Cookies

Statistical information is collected to monitor and improve site performance. This information is analyzed in aggregate and is not personally identifiable.

5.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.

We believe you should have full control over your own information. As a vbd88 user, you have the following rights:

6.1 Right to Access Your Information

You have the right to request a complete copy of the information we hold about you. Please contact [email protected] regarding this request.

6.2 Right to Correct Your Information

If any of your information is incorrect, you can request a correction. Some information can be updated directly from your account settings; for other cases, please contact the support team.

6.3 Right to Close Your Account

You may request to close your account at any time. After account closure, information required to meet legal obligations will be retained for a specified period.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. Change your notification preferences from account settings or let the support team know.

vbd88 is a platform exclusively for adults. Only those aged 21 or above may create an account.

If we find that a minor has created an account, that account will be closed immediately and all collected information will be deleted. An identity document verification process is used for age verification.

If a parent or guardian believes their child has created an account, please contact us immediately at [email protected].

vbd88 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed on the website homepage.
• Sufficient notice will be given before the effective date of the changes.

Continuing to use the platform after the updated policy takes effect will be considered your acceptance of the new policy. If you do not agree to the new policy, you may request to close your account.

The latest version of this policy will always be available on this page. Please note the "Last Updated" date at the top of the page.

Our servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the standard of data protection is no lower than the standard described in this Policy.

For international data transfers, appropriate agreements and security measures are always in place to ensure your information remains protected.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team will process your request as quickly as possible.

Email: [email protected]

You can also get support in Bengali through our 24/7 live chat. Our support team is always ready to serve you.

For serious complaints related to data protection, please write to us by email with full details and we will respond within the designated timeframe.